Privacy Policy

1. Introduction

Welcome to Quantgrid® by Cadenzai, Inc. ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and/or mobile application (the "Service").

This Privacy Policy applies to all information collected through our Service, as well as any related services, sales, marketing, or events.

2. Information We Collect

We collect personal information that you provide to us directly, including:

• Full name: To identify you within our Service.
• Billing Address: To process your payments.
• Password: To secure your account (stored in an encrypted format).
• Email address: For account-related communications and notifications.
• Preferences: To personalize your experience with our Service.
• Payment information: To process your payments.
• Usage data: To analyze how you use our Service.
• Cookies: To track your activity on our Service.

Personal information is any information that identifies, relates to, describes, or is reasonably capable of being associated with a particular individual.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To comply with legal obligations

4. Legal Basis for Processing Personal Information

We process your personal information based on one or more of the following legal grounds:

• Your consent
• The performance of the contract between you and us
• Our legitimate interests, which are not overridden by your data protection interests or fundamental rights and freedoms
• Compliance with legal obligations

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request the deletion of your personal information
• The right to correct or update your personal information
• The right to restrict or object to our processing of your personal information
• The right to request a copy of your personal information in a structured, commonly used, and machine-readable format
• The right to withdraw your consent at any time, where we rely on your consent to process your personal information

To exercise any of these rights, please submit a verifiable request to us using the contact information provided at the end of this policy. We may need to verify your identity before responding to your request.

6. Sale of Personal Information

We do not sell personal information to third parties for monetary or other valuable consideration. In some jurisdictions, sharing of personal information may be considered a "sale" even if no money is exchanged. You have the right to opt-out of such sharing.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you choose to provide information to us, please note that we may transfer the data to the United States and process it there.

10. Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us:

• By email: [email protected]
• By visiting this page on our website: https://quantgrid.net/privacy-policy